Description
xLOW pH CLEANSING FACIAL CLEANSING WATER: Acwell Licorice pH Balancing Korean Toner for Cleansing container roots of licorice and amino acid complex. This facial cleansing water for sensitive skin maintains a pH level of 5.5-6 that effectively cleanses the skin while regulating the oil & pH levels.
DEEP CLEANSING WITHOUT IRRITATION: Made with Licorice water, Guava Leaves, Rose and Green Tea Extract, this cleansing water goes beyond simply removing stubborn makeup and impurities, and actually infuses skin with moisturizing and pore tightening without skin irritation.
FOR ANY SKIN TYPES: This cleansing water can be used in the morning to create the perfect canvas for makeup application, midday as a refresher, and night after cleansing to whisk away remaining impurities. For normal, oily, dry, and combination skin types. Acwell Korean Toner for Cleansing has a pH of 5.5, effectively resetting the skin’s natural pH after cleansing.
SOFTEN AND REJUVENATE: Our Korean toner, enriched with licorice root extracts and amino acids, restores the skin’s moisture barrier. This gentle formula promotes youthful, hydrated skin, maintaining its natural elasticity and firmness. Ideal for daily use, it ensures a smooth, supple texture and a healthy glow, leveraging natural ingredients for optimal skin health without harsh chemicals.
HOW TO USE: Saturate a cotton pad with the cleansing water and gently sweep across your face, moving from the center, outwards. To help remove stubborn makeup, press a soaked cotton pad against your skin for a few moments to help dissolve the makeup before sweeping it away.
Return & Refund
xAt Kemse Beauty, customer satisfaction is important to us. Please read our return policy carefully before placing an order.
1. Ordering mistakes We do not offer refunds or exchanges if the customer purchases the wrong item. Please review your order carefully before confirming.
2. Damaged or Faulty Products Refunds are available for products damaged during shipping or defective. You must provide proof of damage (photo or video) within 3days of delivery to our customer support email
3. Delivery issues Refunds are not available if the delivery fails due to an incorrect address provided by the customer.
4. How Refunds are Processed Refunds take 5–7 working days to process. The refund will be issued to the original payment method.
5. Non-Returnable Items Items that have been opened, used, or tampered with cannot be returned.
Return Process In cases where a return is accepted (e.g., for damaged products), the following process applies:
1. Contact Us Email us at kemsebeauty@gmail.com within 3 days of receiving your product. Include details of your issue and any required proof (photos or videos).
2. Return Authorisation We will provide instructions on how to return the product to us, if necessary. Do not send products back without prior authorisation, as unauthorised returns will not be accepted.
3. Condition of Returned Items Products must be returned in their original packaging and unused condition. We reserve the right to refuse a return if the product shows signs of use or damage not originally reported.
Shipping Policy
xOrder Processing:
All orders are processed within 1–3 business days (Monday to Friday, excluding UK public holidays). Orders placed after business hours, on weekends, or during holidays will be processed on the next working day. During peak periods, promotions, or new product launches, processing times may be slightly extended. Once your order has been dispatched, you will receive a shipping confirmation email with tracking information where applicable.
Shipping Destinations
Kemse currently ships to:
United Kingdom
Europe
United States
Selected international destinations If your location is not available during checkout, please contact us for assistance.
Shipping Costs
Shipping fees are calculated at checkout based on your delivery location and order size.
Free Standard Delivery is available for UK orders over £50.
For orders below £50, shipping charges will be displayed at checkout before payment is completed.
International shipping rates vary depending on the destination country and courier service.
Estimated Delivery Times Delivery time estimates begin after the order has been processed and dispatched.
Location Estimated Delivery Time:
United Kingdom 2–4 business days
Europe 4–7 business days
United States 5–10 business days
Rest of World 7–14 business days
Please note that these delivery times are estimates only and may vary due to courier delays, customs clearance, or other unforeseen circumstances.
Order Tracking
Once your order has been shipped, you may receive a tracking number via email allowing you to monitor the delivery progress of your order.
If you have not received tracking details within 3–5 business days after placing your order, please contact us for assistance.
Customs, Duties & Taxes Orders shipped outside the United Kingdom may be subject to customs duties, import taxes, or local fees determined by the destination country.
These charges are not included in the product price or shipping cost and must be paid by the customer upon delivery if applicable.
Kemse is not responsible for delays caused by customs processing.
Delays, Lost, or Damaged Packages While we work with reliable courier services, delivery delays may occasionally occur due to circumstances beyond our control.
If your order arrives damaged or appears lost in transit, please contact us within 48 hours of delivery with your order number and any supporting details so we can assist you.
Incorrect Shipping Information Customers are responsible for ensuring that all shipping information entered during checkout is accurate and complete.
Kemse cannot guarantee address changes once an order has been processed. Orders returned due to incorrect addresses may require additional shipping fees for reshipment.
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