Shipping Policy
March 10, 2026
Order Processing
All orders are processed within 1–3 business days (Monday to Friday, excluding UK public holidays). Orders placed after business hours, on weekends, or during holidays will be processed on the next working day.
During peak periods, promotions, or new product launches, processing times may be slightly extended.
Once your order has been dispatched, you will receive a shipping confirmation email with tracking information where applicable.
Shipping Destinations
Kemse Beauty currently ships to:
- United Kingdom
- Europe
- United States
- Selected international destinations
If your location is not available during checkout, please contact us for assistance.
Shipping Costs
Shipping fees are calculated at checkout based on your delivery location and order size.
Free Standard Delivery is available for UK orders over £50.
For orders below £50, shipping charges will be displayed at checkout before payment is completed.
International shipping rates vary depending on the destination country and courier service.
Estimated Delivery Times
Delivery time estimates begin after the order has been processed and dispatched.
| Location | Estimated Delivery Time |
|---|---|
| United Kingdom | 2–4 business days |
| Europe | 4–7 business days |
| United States | 5–10 business days |
| Rest of World | 7–14 business days |
Please note that these delivery times are estimates only and may vary due to courier delays, customs clearance, or other unforeseen circumstances.
Order Tracking
Once your order has been shipped, you may receive a tracking number via email allowing you to monitor the delivery progress of your order.
If you have not received tracking details within 3–5 business days after placing your order, please contact us for assistance.
Customs, Duties & Taxes
Orders shipped outside the United Kingdom may be subject to customs duties, import taxes, or local fees determined by the destination country.
These charges are not included in the product price or shipping cost and must be paid by the customer upon delivery if applicable.
Kemse Beauty is not responsible for delays caused by customs processing.
Delays, Lost, or Damaged Packages
While we work with reliable courier services, delivery delays may occasionally occur due to circumstances beyond our control.
If your order arrives damaged or appears lost in transit, please contact us within 48 hours of delivery with your order number and any supporting details so we can assist you.
Incorrect Shipping Information
Customers are responsible for ensuring that all shipping information entered during checkout is accurate and complete.
Kemse Beauty cannot guarantee address changes once an order has been processed. Orders returned due to incorrect addresses may require additional shipping fees for reshipment.
Contact Us
If you have any questions about shipping or your order, please contact us:
Contact Page: https://kemse.co.uk/pages/contact
Email: kemsebeauty@gmail.com
Phone: +44 7391 575434